Category: Uncategorized


At no cost to you, Patient Advocate Foundation case managers are here to help address any roadblocks to access and affordability as a result of your breast cancer diagnosis:

Reduce Financial Burden

• Find local, regional, and national resources for financial support and practical needs such as housing, utilities, transportation, and food

• Educational and emotional support resources

• Guide patients through eligible workplace protections such as FMLA and ADA

• Give assistance engaging, applying, and appealing workplace benefits including short-term and long-term disability

Enroll into Appropriate Insurance, Charity and Social Programs

• Provide eligibility, enrollment and appeal navigation into Medicare, Medicaid, Social Security Disability, Marketplace, and health insurance

• Evaluate eligibility and facilitate application to charity care and discount programs

Insurance Navigation

• Assistance such as benefit review, preauthorization, clinical appeals, billing and coding issues, out-of-network, second opinions and treatment decisions, and insurance plan interpretation

• Facilitate insurance appeals process for denied treatment and medications

You can reach the DONNA CareLine team by calling (877) 236-6626.

Our Partners

The DONNA CareLine is administered by Patient Advocate Foundation in partnership with the DONNA Foundation helping breast cancer patients overcome practical, emotional, social, and financial barriers. The DONNA CareLine is part of the MedCareLine division within Patient Advocate Foundation.

About Patient Advocate Foundation

Patient Advocate Foundation (PAF) is a national 501 (c)(3) non-profit organization which provides professional case management services to patients with chronic, life threatening and debilitating diseases.

Established in 1996, Patient Advocate Foundation assists patients who have been diagnosed with serious illness overcome healthcare access barriers. PAF provides in-depth assistance through personalized case management, financial support, and connection to critical community resources.  PAF serves uninsured and insured patients all across the country at no charge to help overcome and resolve insurance-related and financial obstacles that impact care.

Patient Advocate Foundation has been consecutively recognized as a 4 star charity by Charity Navigator, the country’s premier independent charity evaluator. For more information about Patient Advocate Foundation and their full mission to improve health access to all patients, visit

About The DONNA Foundation

The DONNA Foundation was established in June of 2003 and continues to be driven to raise money for breast cancer research and to address the critical needs of those living with breast cancer.    Partnering to establish the DONNA CareLine further assists breast cancer patients by providing expert case management to avoid and overcome insurance and financial barriers that may present during a patient’s breast cancer journey. To learn more visit


Case management services provide hands-on navigation of the reimbursement system, ensuring access to prescribed and emerging therapies, treatment, and practical financial support needs. Our services often address the holistic needs of the patient, recognizing that everyday barriers often impact access and compliance.

Education, research, and representation across a wide spectrum of services are provided for uninsured, underinsured, and insured patients.


A U.S. Citizen or Permanent Resident of the U.S.

Diagnosis or screening for breast cancer

Be receiving treatment in a facility in the United State or one of its territories

To access services call toll-free at (877) 2DONNA6 during normal operating hours or fill out the form below to request personalized help from the DONNA CareLine.